Start a project conversation
Tell us what you're building and where it's stuck. A short brief is enough to start, and we'll come back with questions rather than a proposal. If it's easier to talk first, email the studio and we'll arrange a call.
What to include in your message
The useful details are simple: what the product is meant to do, who uses it, what already exists, and any deadline that's fixed. If you have a budget range in mind, include it, because it changes what we recommend. If you don't know yet, that's fine too.
Screenshots or a link to a current site help more than a long description. If there's a flow that already annoys your users — a checkout that leaks people, an onboarding step nobody finishes — point at it. A UX/UI design consultation starts better from a real screen than from an abstract goal.
Helpful to send
- What the product should do for its users
- Platforms in play: iOS, Android, web or both
- Anything already built, live or half-finished
- Fixed dates, launches or funding milestones
Fine to leave out
- A finished spec or signed-off wireframes
- A firm budget, if you genuinely don't have one
- A polished pitch deck
- Decisions you haven't made yet
What happens after you send it
- 01 We read enquiries ourselves, usually within one business day.
- 02 You get a reply with either a few clarifying questions or a suggested time to talk.
- 03 The first call runs about thirty minutes and covers scope, constraints and whether we're a sensible fit.
- 04 If we're not a fit, we'll say so and, where we can, point you somewhere better suited.
Send your enquiry
One short brief is enough. Name, email and what you're building — we'll take it from there. Fields marked with an asterisk are required.
If the form isn't working, or you'd rather write a longer brief in your own words, use the studio email below. Include a phone number if you'd prefer a call back.
Email us directly
[email protected]Prefer to talk it through first? Mention a time that suits you in the message and we'll set up a call.
Studio location
Suite 1, Shop 1, 7F Parkes Street, Harris Park, NSW 2150, Australia. We're a short walk from Harris Park station and close to Parramatta.
If you'd like to meet in person, mention it in your message and we'll arrange a time. A look at work in progress on a screen beats a slide deck, so bring whatever's unfinished.
Hours
Monday to Friday, 9:00 AM to 6:00 PM Sydney time. Enquiries sent outside these hours get read the next business day.
For clients in other Australian states, we'll work around the time difference for calls — an early Perth morning or a late Auckland afternoon is usually easy to find.
Call the studio
Prefer a phone number on file before you write? Call +61 2 8015 6419 during office hours.
Calls are answered by the people who do the work. If nobody picks up, we're mid-session — leave a message or send the brief instead and we'll come back to you.
Finding the Harris Park studio
Parkes Street runs beside the rail line in Harris Park, a few minutes from Parramatta's centre. Street parking is usually available nearby, and the walk from the station takes about five minutes. If you're coming by train, message ahead and we'll meet you at the door.
Parkes Street, Harris Park — a short walk from the station
Design review over video, shared files open on both sides
Working with us remotely
Plenty of our clients are outside Sydney. Workshops, design reviews and testing sessions all run over video, with shared Figma files and repositories so you can see progress between calls.
The only things that really need to happen in person are the ones you'd want in person anyway: a kickoff workshop, a user testing session, or a conversation that's easier face to face.
Mention your time zone in the brief. We'll propose call windows that land inside your working day, not ours.
Privacy and your details
What the form is for
Information you send through the enquiry form is used to respond to your enquiry and nothing else. We don't sell or share it with third parties.
What gets collected
The details you type into the form, plus the usual technical record of the visit. Anything you'd rather not send in writing can wait for the call.
How long it's kept, and how to remove it
Our Privacy Policy explains what's collected, how long it's kept, and how to ask for it to be removed. Send that request to the studio email and we'll action it.
Before you write
Three things people usually ask before sending a first message. If yours isn't here, ask it in the brief.
Do you charge for the first call?
No. The initial conversation is about understanding whether the project is a fit. We only scope paid work once there's something concrete to scope.
How quickly can you start?
It depends on what's already booked. Ask in your first message and we'll give you a straight answer rather than a range designed to keep you interested.
Can you sign an NDA?
Yes, if your project needs one. Send it with your enquiry and we'll return it before the first call.
Ready when you are
Whether it's a first mobile app, a website rebuild, an e-commerce move or a UX/UI design pass on something already live, the next step is the same: send the brief. If you'd rather see how we work first, the process page walks through the phases we run and what you get at the end of each one.
Direct routes